Service of company car FAQ
Can I get a loaner car while my car is in for service?
Yes, you can. You just have to remember to ask for a loaner car when you book an appointment with the service garage. But please note that the price for the loaner car is not included in Nordania's service agreement.
In case the service garage cannot offer you a loaner car, or if you have to use it for a longer period, you can always contact Nordania Car Rental at +45 45 12 00 51.
Can I use all service garages?
No. You must always get the service done in Denmark at authorized garages appointed by Nordania. You will find the list in the list above.
How often should I take the car in for service?
It differs from brand to brand. Generally, the car must be taken in for service when the mileage is between 15,000 km to 35,000 km or at least once a year. However, you can find information about your car's specific service intervals in the service book.
My car must be taken in for service during holidays - what do I do?
We recommend that you take your company car for service well in advance - despite holidays. However, you can take the car in for service at an authorized service garage abroad if you are away on holiday. We kindly ask you to bear the costs yourself until you get back. Then you can contact Nordania and get the costs refunded. Please remember to get an invoice and a stamp in your service book.
If, on the other hand, you drive more miles than prescribed in the service book, Nordania cannot pay you ex gratia. Therefore, defects that occur in the absence of service are not covered by the factory or importer because the service interval is not respected. These operating costs will, therefore, be charged to you or your company.